HOW WE WORK

From scattered information to connected work.

A practical delivery process, shaped by the people who will use the intranet.

WHAT TEAMS EXPERIENCE

From a question to a useful answer.

A team member needs information or help with a task.

Guides, updates and people are available in one place.

The team uses the answer or sends a request to the right area.

Feedback helps content owners keep information useful.

Understand the people, content, permissions and tasks the intranet must support.

Map information, journeys and a visual system that make the experience clear.

Implement the agreed scope, test key journeys and prepare content owners.

Review use and feedback, then refine the experience as needs change.