Your information, handled with care.

1. Who we are

Connect381 is an Australian startup providing intranet and related digital services. Team members supporting our work may be based in Australia and Brazil. In this policy, “we”, “us” and “our” mean the Connect381 entity responsible for this website. Registered entity: [insert legal name and ABN, if applicable].

2. Information we collect

When you contact us by email or WhatsApp, we receive the information you choose to share, such as your name, contact details and project needs. This website does not collect enquiries through a contact form.

Our website and hosting services may process technical information needed to deliver and protect the site, such as your IP address, browser information, requested pages and the time of a request. Please do not send sensitive personal information by email or WhatsApp.

3. How we use it

We use enquiry details to respond to you, discuss your organisation's needs, arrange a potential service relationship, maintain records of our correspondence, and protect the website from misuse. We do not treat a contact enquiry as permission to add you to a marketing mailing list.

4. Access, service providers and location

Authorised Connect381 personnel in Australia and Brazil may access enquiries where needed to respond and deliver our services. Enquiries are handled through email and WhatsApp rather than a database on this website. Hosting, email and messaging providers may process information to deliver their services. We do not sell contact details.

Access from Brazil or use of an overseas provider may involve handling information outside Australia. We take reasonable steps appropriate to the information and the service relationship to protect it. Before the website goes live, we will confirm the providers and any additional countries where personal information is likely to be disclosed.

5. Cookies and external services

The website code currently does not set optional advertising or analytics cookies. Essential website infrastructure may use technical storage or process request data needed to deliver and secure the site. If we add optional analytics or advertising tools, we will update this policy and provide appropriate notice and choices before using them.

Links to external websites, including WhatsApp, take you to services governed by their own privacy practices. Those services may collect information when you visit them.

6. Security and retention

We restrict access to enquiry information to people who need it for their work and use reasonable technical and organisational safeguards. We keep information for as long as it is reasonably needed for the purpose collected, for an ongoing business relationship, or to meet applicable legal requirements. We then delete or de-identify it where appropriate.

7. Your choices and privacy requests

You may ask what personal information we hold about you and request correction. Depending on the applicable law and circumstances, you may have additional rights relating to your information. You can also raise a privacy concern, and we will review and respond to it. Privacy contact: [insert working privacy email before publication].

If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner or, where relevant, the Brazilian National Data Protection Authority.

8. Changes to this policy

We may update this page when our services, suppliers or legal obligations change. The date at the top shows when it was last revised.